FAQs

You are required to register online before you can log into the Bidder App. Information provided during the online bidder registration process is used by G&P Lazarou Estate Agents to assist our office in verifying all individuals before activating their accounts.

To register for a property as an online bidder please follow the below steps:

• Navigate to website https://www.gplazarou.com/
• Within the menu select/tap “Virtual Auctions”
• From the list of properties available select/tap the property you are interested in.
• Within the property, information page select the button “Online Registration”
• Complete the required form field and select/tap the “Submit” button.
• You will be returned to a confirmation advising you that your form has been successfully submitted.
• You will now be required to wait until G&P Lazarou Estate Agents activates your account before you are eligible to log into the Bidders.

Bidding online is not difficult, please make sure you download the AUCTIONS LIVE Bidder App prior to the auction commencing and watch the “How to Bid Online” instructional video.

The length of a virtual auction will depend on the vendor, selling agent and Auctioneer. Normally a virtual auction for G&P Lazarou is scheduled for 15 minutes, however depending on the amount of bidders this could be extended.

No, this is not possible. Every bid placed online must be confirmed by the bidder before it is submitted to the Auctioneer.

No, you are only required to register as an individual, should you be successful in purchasing the property please be sure to advise G&P Lazarou Estate Agents.

If you forget your password you can always reset it by following the below steps:

Step 1. Open up the Bidder App

Step 2. Tap “Forgot password”

Step 3. You will be redirected to auctionslive.com, from here enter the email address you registered with.

Step 4. You will be sent an email, tap the link to change your password.

Step 5. Enter your new password.

You are unable to cancel your account if you have registered to bid for a property; however, you can deactivate your account at any time within your account setting.

Yes, you can download either the iOS or Android app from the App Store or Google Play. You will be automatically emailed links to both apps once you have completed your registered your account.

If you are having problems downloading the app please make sure you are connected to the internet and nothing the setting of your devices is prohibiting the download.

Should you continue to have problems, please email [email protected]